Free Virtual Medicare Education

Because of the COVID-19 pandemic, the Senior LinkAge Line has paused its in-person assistance, presentations and Medicare classes for the rest of the 2020 calendar year. This means there will be no in-person help or meetings during Medicare Open Enrollment this year, which happens annually from October 15 – December 7. But the Senior LinkAge Line can still help. We will be offering online classes and counseling sessions. They include:

  • Virtual Welcome to Medicare classes twice a month
  • Virtual Medicare Open Enrollment Period counseling sessions
    • Appointments will be held between October 15 and December 6.
    • You can begin making an appointment starting October 1.
    • Beginning October 1, act quickly as space is limited.

Please remember that during this difficult time, the Senior LinkAge Line continues to be a resource for older adults and their families. We can help you find resources and make connections with alternative services if your provider or support network has changed or temporarily stopped providing services.

The Minnesota Board on Aging, Minnesota’s Area Agencies on Aging and the Minnesota Department of Human Services are working closely together to share information to make sure that all parts of the state have the resources they need to support older Minnesotans and caregivers.

To find out more information, call 800-333-2433 or chat with a specialist at www.minnesotahelp.info Monday – Friday from 8:00 AM to 4:30 PM. The Senior LinkAge Line is a free service of the Minnesota Board on Aging and the Area Agencies on Aging.

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News from the Senior LinkAge Line® – July 2020

Medicare Open Enrollment – Here Before You Know it!

It is hard to believe, but Medicare Open Enrollment is right around the corner. Soon, people will begin receiving a deluge of mail from Social Security, Medicare, their health plan and other companies trying to sell them health insurance policies. Didn’t we just go through this? Here are some important things to remember to make sure you’re covered for 2021:

  • Be sure to read all notices you get from your Medicare plan about changes coming for next year, especially your Annual Notice of Change letter. Make sure your plan is still available in 2021. Also, make sure your plan will still cover your drugs and that your doctors are still in the plan’s network.
  • Did you know that some people are eligible to receive help in paying their Medicare Part D premiums and co-pays? In September, many people on the Extra Help Program will receive notices from Social Security about their continued eligibility in 2021. It is important to read these notices and follow the directions, such as returning a form by a certain date. Not doing so can put you at risk for losing this help.

Help Paying for Medicare

You can find out if you qualify for help paying for your Medicare, as mentioned above. Learn about programs that help with the costs of Medicare premiums, your Medicare Part A (hospital insurance) and Medicare Part B (medical insurance) deductibles, coinsurance and copayments and Medicare prescription drug coverage costs.

  • To find out if you might be eligible, call the Senior LinkAge Line at 800-333-2433.

Prior Authorization Needed for Some Outpatient Services

A new Prior Authorization Process for Certain Outpatient Department (OPD) Services began for services on or after July 1, 2020. This change was made because Medicare had seen a significant increase in the number of these services being performed. Services requiring pre-authorization include blepharoplasty, botulinum toxin injections, panniculectomy, rhinoplasty, and vein ablation.

COVID-19 Fraud

Scams related to the coronavirus are rapidly increasing as the public health emergency develops. Scammers are targeting older adults and those with serious long-term health conditions who appear to have a higher risk for serious illness from COVID-19. Fraudsters are attempting to bill Medicare for sham tests or treatments related to the coronavirus and are targeting individuals to illegally obtain money or Medicare numbers. Protect yourself from COVID-19 fraud?

  • Do not give out your Medicare number to anyone other than your doctor, health care provider or other trusted representative.
  • Protect your Medicare number and treat your Medicare card like a credit card.
  • Never provide your Medicare number or other personal information to anyone who contacts you through unsolicited calls, texts or emails.
  • Be cautious of anyone who comes to your door offering free coronavirus testing, treatment, or supplies.
  • Don’t click links from sources you don’t know. This could put your computer or device at risk. Be sure your anti-malware/anti-virus software is up-to-date.
  • Don’t buy medical supplies from unverified sources, including online advertisements and email/phone solicitations.
  • Ignore online offers for COVID-19 vaccinations. If you see ads for prevention products or cures for COVID-19, they are a scam.
  • Do your homework before donating to a charity or crowdfunding site. Be very cautious of any charities requesting donations by cash, gift card or wire transfer.
  • Be wary of “investment opportunities.” The U.S. Securities and Exchange Commission (SEC) is warning people about online promotions claiming that the products or services of publicly traded companies can prevent, detect or cure COVID-19 and that the stock of these companies will dramatically increase in value as a result.
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MNRAAA’s Offices Temporarily Closed

We have been monitoring the latest events and advice from the Centers for Disease Control and Prevention and the Minnesota Department of Health on COVID-19. Based on their recommendations, we will be temporarily closing the MNRAAA offices in Mankato and Slayton effective Tuesday, March 17.

The Senior LinkAge Line is available via telephone at 1-800-333-2433, or you can chat with them online at mnhelp.info.

All MNRAAA and Senior LinkAge Line outreach events, presentations and trainings have been canceled.

For the most up-to-date information about the MNRAAA offices and events, please follow our Facebook page at www.facebook.com/MNRAAA. If you have any questions, you can contact MNRAAA at 507-387-1256.

IMPORTANT LINKS & CONTACTS
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2019 Annual Report: Over 23,330 Older Adults and Caregivers Supported in 2019

In 2019, MNRAAA supported over 23,330 older adults and caregivers. The numbers below represent older adults and caregivers in the Southwest Planning and Service Area. Consumers may be counted more than once if they participated in more than one service.

  • 13,059 consumers served via the Senior LinkAge Line®
  • 5,571 older adults received 215,144 congregate meals
  • 2,091 older adults received 174,391 home-delivered meals
  • 284 older adults received 1,377 hours of legal assistance
  • 64 caregivers received 2,187 hours of respite care
  • 317 caregivers participated in 3,926 sessions of caregiver support services
  • 1,491 older adults participated in evidence-based health promotion programs
  • 112 older adults received 1,724 hours of chore and homemaker services
  • 270 older adults received 7,319 one-way transportation & assisted transportation rides
  • 71 elders from diverse cultures received 3,988 hours of individual special access services
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