Senior LinkAge Line Outreach Services

Resource Specialists and volunteers provide comprehensive and unbiased phone-based and in-person assistance to aging adults, caregivers, service providers and persons with disabilities who are enrolled in Medicare.

Resource Specialists also coordinate and conduct presentations and outreach activities to increase awareness of the niche areas of the Senior LinkAge Line®.

Provide long-term care options counseling
Provide Medicare & health insurance counseling
Provide support and resources for caregivers
Conduct educational presentations on niche areas of the Senior LinkAge Line

The Senior LinkAge Line is a free statewide service of the Minnesota Board on Aging and Area Agencies on Aging. The Senior LinkAge Line is the federally-designated State Health Insurance Assistance Program (SHIP) for Minnesota and is the place to call for Medicare and health insurance issues. Call 1-800-333-2433 for assistance or go to www.MinnesotaHelp.info to chat live with a Senior LinkAge Linespecialist.

Upcoming Classes

Visit our calendar or Eventbrite page to see the most current list of classes and presentations in southwestern Minnesota.

Senior LinkAge Line Classes and Presentations

The classes listed below are instructed by Senior LinkAge Line trained specialists and volunteers.

To learn more about each class or presentation, click on the title and a description will appear.

The Senior LinkAge Line is the State Health Insurance Assistance Program (SHIP) and Senior Medicare Patrol for Minnesota. Specialist provide free one-to-one assistance with all Medicare and health insurance issues and also provide in-depth long-term care options counseling. Information is objective and neutral.

If you are interested in attending or your organization is interested in hosting one of these classes or presentations, please contact the Senior LinkAge Line at 1-800-333-2433.

New to Medicare

(2 hours)

Medicare can be complicated, and if you’re just getting started, it can seem very overwhelming. The Senior LinkAge Line can help you learn all the basics – Medicare Parts A, B, C, D, and more. And we will give you an overview of the Medicare.gov site so you can compare plans and choose the one that will be best for you.

Medicare 101

(60-minute class)

Medicare can be complicated, but the Senior LinkAge Line is here to help. Whether you’ve been on Medicare for a few years and just need a refresher, or you’re brand new to Medicare, Medicare 101 will help you understand the basics so you can manage your health care options.

Changes to Medicare for 2024

(60-miniute presentation)

Medicare can be complicated, and it seems to change from year to year. Come learn about what’s new in Medicare for 2024, so you can choose the best plan for your needs. This presentation is offered in the fall of each year during Medicare Open Enrollment.

How Senior LinkAge Line Can Help You

(30-minute presentation)

The Senior LinkAge Line helps older Minnesotans and their caregivers find answers and connect to the services and support they need. We can help with Medicare, finding prescription drug cost assistance, forms and applications completion, long-term care counseling, finding resources in your community, caregiver support and much more. Come learn how the Senior LinkAge Line can help you and your family members.

How the Senior LinkAge Line Can Help You – Providers & Counties

(30 minute presentation)

Preventing Fraud and Scams

(60-minute presentations)

Fraud and scams are on the rise, with some scammers specifically targeting older adults. But there are ways you can protect yourself and your personal information. Preventing fraud & scams includes information about fraud prevention, how you can detect and report fraud and scams, so you can keep your personal information and yourself safe.

Preadmission Screening for Hospitals and Clinics

(30-minute presentation)

A qualified health care professional must complete a preadmission screening (PAS) prior to admission to any Medicaid-certified nursing facility. This presentation is for professionals who want to learn more about how and when to submit a PAS to the Senior Linkage Line for nursing facility admission.

Preadmission Screening for Nursing Facilities

(30-minute presentation)

A qualified health care professional must complete a preadmission screening (PAS) prior to admission to any Medicaid-certified nursing facility. This presentation is for professionals who want to learn more about how the Senior Linkage Line’s PAS and level of care 90-day redetermination processes work, including how and when to submit a referral to the Senior LinkAge Line.

Senior LinkAge Line and Disability Hub MN

(90-minute presentation)

Disability Hub MN is a free statewide resource network that helps people who have disabilities solve problems, navigate the health system and plan for their future. The Senior LinkAge Line helps older Minnesotans and their caregivers find answers and connect to the services and support they need. Disability Hub MN and the Senior LinkAge often work in partnership. Come learn more about how we can help you or the people you care for.

Preadmission Screening Overview

(30-minute presentation)

A qualified health care professional must complete a Preadmission Screening prior to admission to any Medicaid certified nursing facility, hospital “swing bed” or certified boarding care regardless of the length of stay or payer source. This presentation is for professionals wanting more information about the Preadmission Screening process and how it applies to their work and the consumers they serve. Instruction is provided by trained specialists who conduct Preadmission Screening.

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Senior LinkAge Line Outreach Services

Upcoming Classes

Senior LinkAge Line Classes and Presentations

Request a Senior LinkAge Line Presentation

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